12.17.06

We’re going to have an Amazon.com Christmas!

Posted in Main, sidenotes at 2:45 pm by carrie

Which means that will happen in-between the dates of January 8 – 12th.

Because, that’s when our gifts will get here!

To avoid crowds, I parked myself in front of my computer on the night of December 10 from 11 pm – 4am.
Nine major gifts later and a few small ones, using their “Super Saver Shipping” (which had NO mention of delay… it said “get your order in for the 15th and have it in time for Christmas!”) I checked out successfully.

Most items were marked at retail price, and I was fine not getting them at a discount because it was such an easy experience! (I could have hit the after christmas sales at this rate, ugh!)

The good news is, my Mom is having the same problem so we have decided to celebrate after the boxes come.

Just for kicks, I’ll post most of the reply mail I got from amazon.com after complaining via email:

Thank you for writing to us at Amazon.com.

Please note that items sold through Amazon Marketplace are usually
shipped via USPS Media Mail, and are expected to arrive within 4-14
business days (up to 21 business days in some cases). Some sellers
also offer expedited shipping; if you chose this option when
ordering, you should expect to receive your item within 4-8 business
days from the day the order is placed.

When you placed your order with acehardwareoutlet.com on our web
site, we estimated it would arrive on December 22, 2006. I’m sorry
you haven’t received it yet. This order was shipped by
acehardwareoutlet.com and not by Amazon.com. Unfortunately, I don’t
have any tracking information for it.

When making a purchase from an Amazon Marketplace or Merchant seller,
it is important to note that your order is not being fulfilled by
Amazon.com directly. Because of this, we are unable to provide you
with any details about the shipping status of your order.

We ask that you wait a little longer for it to arrive, in case it’s
been delayed in the mail. Sometimes orders do show up shortly after
the estimated delivery time.

If it hasn’t arrived by December 22, 2006, please contact the seller
to let them know. Just click the Your Account link at the top of our
site, access your order summary, and click the “Contact Seller”
button.

If you don’t receive a satisfactory reply from the seller within 3
business days after contacting them and it’s after December 23, 2006,
we’ll put things right. Just e-mail us again using this link:

If you prefer, you can file an A-to-z Guarantee claim online to
request your money back (including shipping costs). You do need to
wait 3 calendar days past the maximum estimated delivery date or 30
days from the order date, whichever is sooner, before filing a
Guarantee claim. Our guarantee is located online at:

http://www.amazon.com/a-to-z-guarantee/

I’ve also provided some useful information about ordering from third-
party sellers below.

Thank you for shopping at Amazon.com.

*****
HOW DO I LEAVE FEEDBACK ABOUT THE SELLER?
Whether you’re pleased or dissatisfied with your order from a seller,
Amazon.com gives you the ability to let others know. To leave
feedback on a seller you’ve ordered from, visit the URL below and log
in with the e-mail address and password for your Amazon account.
You’ll see a list of orders for which you may leave comments and rate
the seller on a scale of 1 to 5 stars.

http://www.amazon.com/feedback

*****
WHERE CAN I FIND MORE INFORMATION?

blah blah blah and so forth… sounds EASY!

Lastly, the boxes that are really coming late are being sent from amazon.com… NOT target, ace hardware or another 3rd party… from AMAZON.

My next post will be fun, happy and filled with fun little pictures of beads….

3 Comments »

  1. Mom said,

    December 18, 2006 at 10:49 am

    I’m so glad it happened to you, too! So, we’ll have lots of pictures of “This is what you’re getting for Christmas” as gifts this year! And, anyway, it’s fun getting packages and cards in January when you think Christmas is all over. ~Mom xxoo

  2. Deborah said,

    December 18, 2006 at 10:58 am

    Ace Hardware???!!! Girlfriend, you are denying me the fantasy that you and your brilliant and fashionable mother never have to see the seedy side to home ownership. I want my fantasy back!!! LOL

  3. lucy said,

    December 19, 2006 at 9:42 pm

    awwww that really is a letdown, not to mentione frustrating!!!! I had a really good experience on Amazon with my son’s special video I ordered (from a third party seller), I ordered it the Friday after Thanksgiving in the afternoon and got it on Monday afternoon. I didn’t get a link to provide feedback until this week though. I am not sure how you give feedback until the sale is complete..I haven’t really poked around enough to find out though.

    I hope that you do have a wonderful Christmas despite the delay in pressies!

    lucy

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